Frequently Asked Questions

Where does LaFia deliver?

We provide local hand delivery to supported ZIP codes across Long Beach, Los Angeles, Orange County, Malibu, select Ventura County areas, the Inland Empire, and San Diego. Enter the delivery address at checkout to confirm eligibility.

How much is delivery?

Checkout calculates a city-based local delivery rate. Long Beach and Signal Hill are free. Other supported areas range from $30 to $350. Current examples include Seal Beach at $30, Lakewood, Cerritos, and Huntington Beach at $50, Central Orange County at $65, Central and West Los Angeles at $90, Pasadena, Beverly Hills, Malibu, and nearby coastal areas at $120, the Inland Empire at $150, Thousand Oaks at $190, San Bernardino and Oxnard at $275, and San Diego at $350.

Can I request same-day delivery?

Same-day delivery may be available for eligible arrangements ordered before 11 AM Pacific. Availability, location, and timing must be confirmed by our team. Room decor requires at least two days notice.

How do I choose a delivery date?

Select the requested date on the product page before adding the item to your cart. We confirm the delivery window after checkout.

Can I request an exact delivery time?

You may add timing details to the order or contact us after checkout. We coordinate exact-time requests when possible, but traffic, venue access, and the size of the arrangement can affect timing.

Will I receive a photo before delivery?

Yes. We send the purchaser a complimentary photo of the completed arrangement before dispatch by text or email. Approval is not required, so delivery stays on schedule.

Can I personalize an arrangement?

Products that support lettering, color, size, or style show those options on the product page. For a request that is not listed, contact us before placing the order so we can confirm feasibility and pricing.

Will the arrangement match the photograph?

We prepare the selected design to match the product photographs as closely as possible. Fresh flower availability can vary, and any necessary adjustment is made with comparable flowers while preserving the overall palette, scale, and value.